Gerente de Atendimento ao Cliente
Continental Group Sector ContiTech
Descrição
Descrição da vaga Responsible for South America Customer Service operations. Lead a team consisting of 10 Customer Service Representatives (CSRs) to enhance the customer experience in South America. ▪ Develop team competency and growth ▪ Challenge team with KPI's and SLA's to achieve results and exceed customer expectations. ▪ Develop reports to monitor performance. ▪ Coach team in identifying and resolving issues at the root cause ▪ Establish relationships with sales, marketing, plant, supply …
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Fonte: Adzuna · Ver publicação original